Continuous Quality Improvement (CQI) Practice Exam

What is the outcome of fostering trust in communication within a team?

1. Increased turnover rates

2. Improved safety practices

3. Less documentation of incidents

4. Heightened employee competition

The correct answer is: Improved safety practices

Fostering trust in communication within a team leads to improved safety practices because open, honest, and transparent communication encourages team members to share concerns, report hazards, and discuss safety protocols without fear of retribution. When team members trust one another, they are more likely to collaborate and support each other in identifying potential risks and implementing solutions, thus creating a safer work environment. Trust also enhances teamwork and coordination, which are critical for executing safety measures effectively. As a result, a team culture that prioritizes trust is instrumental in maintaining high safety standards and preventing incidents.