Continuous Quality Improvement (CQI) Practice Exam

What is the maximum functional size recommended for high-performance teams?

1. 5 people

2. 7 people

3. 10 people

4. 3 people

The correct answer is: 7 people

The recommendation for a maximum functional size of high-performance teams being seven people is grounded in research on team dynamics and effectiveness. A team of this size is optimal for ensuring that everyone has a voice and can contribute meaningfully, while still being small enough to maintain clear communication and collaboration. Teams larger than seven members can face challenges such as coordination difficulties, potential for conflicts, and dilution of accountability. Each team member's engagement and participation can decline as the size increases because it becomes harder to manage discussions and decisions, leading to inefficiencies. Additionally, this size strikes a balance between having enough diversity of skills and perspectives, which enhances problem-solving capabilities, and maintaining cohesion. Studies in organizational behavior and management support that teams within this range are generally more agile and capable of achieving their objectives effectively, making the recommendation for seven members both practical and backed by research.