Continuous Quality Improvement (CQI) 2025 – 400 Free Practice Questions to Pass the Exam

Behavioral norms are essential in shaping how team members interact with one another and establish their working relationships. By focusing on rules governing individual work behavior, these norms set clear expectations for what is considered acceptable conduct within the team. This encompasses everything from communication styles to collaboration practices and conflict resolution approaches.

When teams have well-defined behavioral norms, they create a structured environment that promotes effective teamwork and minimizes misunderstandings. These norms help guide individual actions and decisions, ensuring that everyone is aligned towards the team’s goals. Therefore, focusing on the rules that govern individual behavior within the team context is crucial for fostering a positive and productive team dynamic.

The other options relate to productivity, backgrounds, and decision-making processes but do not encapsulate the broad and fundamental role that behavioral norms play in guiding individual interactions and expectations within the team framework.